Returns & Exchanges
At ELEAT, we want you to be completely satisfied with your high-protein fuel. If your order arrives damaged or is incorrect, we offer a 30-day return window to ensure you get exactly what you need for your active lifestyle.
Contact Support
Email our customer care team with your order number and a brief explanation of the issue to initiate a return or replacement request.
Provide Documentation
For damaged or incorrect food items, please attach clear photos of the packaging and product labels to help us process your claim faster.
Ship It Back
Once approved, use the provided prepaid shipping label to return unopened and sealed products in their original packaging.
Receive Refund
After we receive and inspect your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing