Frequently Asked Questions
Everything you need to know about your ELEAT experience.
What makes ELEAT products different from other cereal brands?
ELEAT is specifically formulated to be high in protein, low in sugar, and high in fiber, using only plant-based ingredients to fuel your day without the typical sugar crash.
How long will it take for my order to arrive?
Standard shipping typically takes 2-4 business days. You will receive a tracking link via email as soon as your order leaves our warehouse.
Are ELEAT products suitable for vegans?
Yes, all our products are 100% plant-based and vegan-friendly. We use high-quality soy and pea proteins to ensure a complete amino acid profile.
What is your return policy for food items?
Due to the nature of our food products, we cannot accept returns for opened items. However, if your order is damaged or incorrect, please contact us within 14 days for a full refund or replacement.
Do you offer international shipping?
Currently, we ship to all addresses within the UK. We are working hard to expand our shipping capabilities to international destinations in the near future.
How should I store my ELEAT cereal to keep it fresh?
To maintain maximum crunch and freshness, we recommend storing your cereal in a cool, dry place and ensuring the pouch is tightly sealed after every use.